/* START: KOL Helpdesk Tabbed Interface */

html.light-mode .kol-helpdesk-tabbed-container {
    background: transparent;
    border: 0;
    border-radius: 8px;
    box-shadow: none;
    overflow: hidden;
}

html.dark-mode .kol-helpdesk-tabbed-container {
    background: transparent;
    border: 0;
    border-radius: 8px;
    box-shadow: none;
    overflow: hidden;
}

.kol-helpdesk-header {
    align-items: center;
    display: flex;
    gap: 16px;
    justify-content: space-between;
    padding: 18px 20px;
}

html.light-mode .kol-helpdesk-header {
    background: linear-gradient(180deg, #fbfcfe 0%, #eef2f6 54%, #dce3eb 100%);
    border: 1px solid #d8dee7;
    border-radius: 8px;
    box-shadow: 0 2px 10px rgba(15, 23, 42, 0.08);
}

html.dark-mode .kol-helpdesk-header {
    background: linear-gradient(180deg, #303741 0%, #242b34 54%, #171c23 100%);
    border: 1px solid #333;
    border-radius: 8px;
    box-shadow: 0 2px 12px rgba(0, 0, 0, 0.28);
}

.kol-helpdesk-header-copy {
    min-width: 0;
}

.kol-helpdesk-eyebrow {
    display: block;
    font-size: 11px;
    font-weight: 800;
    letter-spacing: 0;
    line-height: 1.2;
    margin-bottom: 3px;
    text-transform: uppercase;
}

html.light-mode .kol-helpdesk-eyebrow {
    color: #2d7c2d;
}

html.dark-mode .kol-helpdesk-eyebrow {
    color: #90d784;
}

.kol-helpdesk-header h2,
.kol-helpdesk-modal-header h3 {
    font-size: 22px;
    line-height: 1.2;
    margin: 0;
}

html.light-mode .kol-helpdesk-header h2,
html.light-mode .kol-helpdesk-modal-header h3 {
    color: #111827;
}

html.dark-mode .kol-helpdesk-header h2,
html.dark-mode .kol-helpdesk-modal-header h3 {
    color: #f3f4f6;
}

.kol-helpdesk-header p {
    font-size: 13px;
    line-height: 1.35;
    margin: 4px 0 0;
}

html.light-mode .kol-helpdesk-header p {
    color: #4b5563;
}

html.dark-mode .kol-helpdesk-header p {
    color: #cbd5e1;
}

html.light-mode .kol-helpdesk-tabs {
    display: flex;
    gap: 0;
    border-bottom: 0;
    background: transparent;
    padding: 14px 12px 0;
}

.kol-helpdesk-tab-action {
    max-width: 260px;
}

html.dark-mode .kol-helpdesk-tabs {
    display: flex;
    gap: 0;
    border-bottom: 0;
    background: transparent;
    padding: 14px 12px 0;
}

html.light-mode .kol-helpdesk-tab-btn {
    flex: 1;
    padding: 14px 20px;
    background: white;
    border: 1px solid #e5e7eb;
    border-bottom: none;
    color: #6b7280;
    font-weight: 500;
    font-size: 14px;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: center;
    margin-right: -1px;
}

html.dark-mode .kol-helpdesk-tab-btn {
    flex: 1;
    padding: 14px 20px;
    background: transparent;
    border: 1px solid #333;
    border-bottom: none;
    color: #888;
    font-weight: 500;
    font-size: 14px;
    cursor: pointer;
    transition: all 0.2s ease;
    text-align: center;
    margin-right: -1px;
}

html.light-mode .kol-helpdesk-tab-btn:hover {
    color: #1f2937;
    background: white;
}

html.dark-mode .kol-helpdesk-tab-btn:hover {
    color: #e0e0e0;
    background: #333;
}

html.light-mode .kol-helpdesk-tab-btn.active {
    color: #1f2937;
    background: white;
    border: 1px solid #e5e7eb;
    border-bottom: 2px solid #3b82f6;
    margin-bottom: -1px;
}

html.dark-mode .kol-helpdesk-tab-btn.active {
    color: #e0e0e0;
    background: #1a1a1a;
    border: 1px solid #333;
    border-bottom: 2px solid #3b82f6;
    margin-bottom: -1px;
}

.kol-helpdesk-tab-btn.kol-helpdesk-tab-action,
.kol-helpdesk-tab-btn.kol-helpdesk-tab-action.active {
    align-self: center;
    flex: 0 0 auto;
    font-size: 12px;
    font-weight: 700;
    height: 36px;
    line-height: 36px;
    margin: 8px 12px 8px auto;
    padding: 0 16px;
    text-transform: uppercase;
}

html.light-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action,
html.light-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action.active {
    background: linear-gradient(#e2e2e2, #d4d4d4);
    border: 1px solid;
    border-color: #f0f0f0 #b0b0b0 #b0b0b0 #f0f0f0;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.12);
    color: #2d2d2d;
}

html.dark-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action,
html.dark-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action.active {
    background: linear-gradient(#3a3a3a, #292929);
    border: 1px solid;
    border-color: #545454 #181818 #181818 #545454;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.42);
    color: #f4f4f5;
}

html.light-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:hover,
html.light-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:focus {
    background: linear-gradient(#ececec, #dfdfdf);
    border-color: #ffffff #a8a8a8 #a8a8a8 #ffffff;
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.16);
    color: #2d2d2d;
    transform: translateY(-1px);
}

html.dark-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:hover,
html.dark-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:focus {
    background: linear-gradient(#464646, #303030);
    border-color: #606060 #111111 #111111 #606060;
    box-shadow: 0 6px 14px rgba(0, 0, 0, 0.48);
    color: #ffffff;
    transform: translateY(-1px);
}

html.light-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:active,
html.dark-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:active {
    transform: translateY(0);
}

html.light-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:active {
    background: linear-gradient(#d0d0d0, #e0e0e0);
    border-color: #a8a8a8 #ffffff #ffffff #a8a8a8;
    box-shadow: inset 0 2px 5px rgba(0, 0, 0, 0.14);
}

html.dark-mode .kol-helpdesk-tab-btn.kol-helpdesk-tab-action:active {
    background: linear-gradient(#242424, #343434);
    border-color: #111111 #606060 #606060 #111111;
    box-shadow: inset 0 2px 6px rgba(0, 0, 0, 0.5);
}

html.light-mode .kol-helpdesk-tab-content {
    display: none;
    margin: 0 0 12px;
    padding: 20px;
    animation: fadeIn 0.2s ease;
}

html.dark-mode .kol-helpdesk-tab-content {
    display: none;
    margin: 0 0 12px;
    padding: 20px;
    animation: fadeIn 0.2s ease;
}

html.light-mode .kol-helpdesk-tab-content.active {
    display: block;
    background: #ffffff;
    border: 1px solid #d5dbe4;
    border-radius: 8px;
    box-shadow: 0 2px 10px rgba(15, 23, 42, 0.08);
}

html.dark-mode .kol-helpdesk-tab-content.active {
    display: block;
    background: #1a1a1a;
    border: 1px solid #333;
    border-radius: 8px;
    box-shadow: 0 2px 12px rgba(0, 0, 0, 0.28);
}

@keyframes fadeIn {
    from {
        opacity: 0;
    }
    to {
        opacity: 1;
    }
}

/* END: KOL Helpdesk Tabbed Interface */

.kol-helpdesk-empty-state {
    align-items: center;
    display: flex;
    flex-direction: column;
    gap: 10px;
    justify-content: center;
    min-height: 170px;
    text-align: center;
}

.kol-helpdesk-empty-state h3 {
    font-size: 20px;
    line-height: 1.2;
    margin: 0;
}

.kol-helpdesk-empty-state p {
    font-size: 14px;
    margin: 0;
}

html.light-mode .kol-helpdesk-empty-state h3 {
    color: #111827;
}

html.dark-mode .kol-helpdesk-empty-state h3 {
    color: #f3f4f6;
}

html.light-mode .kol-helpdesk-empty-state p {
    color: #4b5563;
}

html.dark-mode .kol-helpdesk-empty-state p {
    color: #cbd5e1;
}

html.light-mode .kol-helpdesk-form-group {
    margin-bottom: 16px;
}

html.dark-mode .kol-helpdesk-form-group {
    margin-bottom: 16px;
}

html.light-mode .kol-helpdesk-form-group label {
    display: block;
    margin-bottom: 6px;
    color: #1f2937;
    font-weight: 500;
}

html.dark-mode .kol-helpdesk-form-group label {
    display: block;
    margin-bottom: 6px;
    color: #e0e0e0;
    font-weight: 500;
}

html.light-mode .kol-helpdesk-input {
    width: 100%;
    padding: 10px;
    border: 1px solid #d1d5db;
    border-radius: 4px;
    background: white;
    color: #1f2937;
    font-family: inherit;
}

html.dark-mode .kol-helpdesk-input {
    width: 100%;
    padding: 10px;
    border: 1px solid #444;
    border-radius: 4px;
    background: #2a2a2a;
    color: #e0e0e0;
    font-family: inherit;
}

html.light-mode .kol-helpdesk-input:focus {
    outline: none;
    border-color: #3b82f6;
    background: white;
    box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

html.dark-mode .kol-helpdesk-input:focus {
    outline: none;
    border-color: #3b82f6;
    background: #333;
    box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

.kol-helpdesk-action-btn,
.kol-helpdesk-submit-btn {
    align-items: center;
    border-radius: 6px;
    cursor: pointer;
    display: inline-flex;
    font-size: 12px;
    font-weight: 700;
    height: 36px;
    justify-content: center;
    line-height: 36px;
    padding: 0 16px;
    text-decoration: none;
    text-transform: uppercase;
    transition: background 0.18s ease, border-color 0.18s ease, box-shadow 0.18s ease, color 0.18s ease, transform 0.18s ease;
    white-space: nowrap;
}

html.light-mode .kol-helpdesk-action-btn,
html.light-mode .kol-helpdesk-submit-btn {
    background: linear-gradient(#e2e2e2, #d4d4d4);
    border: 1px solid;
    border-color: #f0f0f0 #b0b0b0 #b0b0b0 #f0f0f0;
    color: #2d2d2d;
    box-shadow: 0 4px 8px rgba(0, 0, 0, 0.12);
}

html.dark-mode .kol-helpdesk-action-btn,
html.dark-mode .kol-helpdesk-submit-btn {
    background: linear-gradient(#3a3a3a, #292929);
    border: 1px solid;
    border-color: #545454 #181818 #181818 #545454;
    color: #f4f4f5;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.42);
}

html.light-mode .kol-helpdesk-action-btn:hover,
html.light-mode .kol-helpdesk-action-btn:focus,
html.light-mode .kol-helpdesk-submit-btn:hover,
html.light-mode .kol-helpdesk-submit-btn:focus {
    background: linear-gradient(#ececec, #dfdfdf);
    border-color: #ffffff #a8a8a8 #a8a8a8 #ffffff;
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.16);
    color: #2d2d2d;
    transform: translateY(-1px);
}

html.dark-mode .kol-helpdesk-action-btn:hover,
html.dark-mode .kol-helpdesk-action-btn:focus,
html.dark-mode .kol-helpdesk-submit-btn:hover,
html.dark-mode .kol-helpdesk-submit-btn:focus {
    background: linear-gradient(#464646, #303030);
    border-color: #606060 #111111 #111111 #606060;
    box-shadow: 0 6px 14px rgba(0, 0, 0, 0.48);
    color: #ffffff;
    transform: translateY(-1px);
}

html.light-mode .kol-helpdesk-action-btn:active,
html.light-mode .kol-helpdesk-submit-btn:active,
html.dark-mode .kol-helpdesk-action-btn:active,
html.dark-mode .kol-helpdesk-submit-btn:active {
    transform: translateY(0);
}

html.light-mode .kol-helpdesk-action-btn:active,
html.light-mode .kol-helpdesk-submit-btn:active {
    background: linear-gradient(#d0d0d0, #e0e0e0);
    border-color: #a8a8a8 #ffffff #ffffff #a8a8a8;
    box-shadow: inset 0 2px 5px rgba(0, 0, 0, 0.14);
}

html.dark-mode .kol-helpdesk-action-btn:active,
html.dark-mode .kol-helpdesk-submit-btn:active {
    background: linear-gradient(#242424, #343434);
    border-color: #111111 #606060 #606060 #111111;
    box-shadow: inset 0 2px 6px rgba(0, 0, 0, 0.5);
}

.kol-helpdesk-submit-btn:disabled {
    cursor: wait;
    opacity: 0.72;
}

body.kol-helpdesk-modal-open {
    overflow: hidden;
}

.kol-helpdesk-modal[hidden] {
    display: none;
}

.kol-helpdesk-modal {
    align-items: center;
    display: flex;
    inset: 0;
    justify-content: center;
    padding: 24px;
    position: fixed;
    z-index: 99999;
}

.kol-helpdesk-modal-backdrop {
    background: rgba(15, 23, 42, 0.62);
    inset: 0;
    position: absolute;
}

.kol-helpdesk-modal-panel {
    border-radius: 8px;
    max-height: calc(100vh - 48px);
    max-width: 620px;
    overflow: auto;
    position: relative;
    width: min(620px, 100%);
}

html.light-mode .kol-helpdesk-modal-panel {
    background: #ffffff;
    border: 1px solid #d8dee7;
    box-shadow: 0 24px 60px rgba(15, 23, 42, 0.28);
}

html.dark-mode .kol-helpdesk-modal-panel {
    background: #1a1a1a;
    border: 1px solid #333;
    box-shadow: 0 24px 60px rgba(0, 0, 0, 0.58);
}

.kol-helpdesk-modal-header {
    align-items: center;
    display: flex;
    gap: 16px;
    justify-content: space-between;
    padding: 18px 20px;
}

html.light-mode .kol-helpdesk-modal-header {
    background: linear-gradient(180deg, #fbfcfe 0%, #eef2f6 54%, #dce3eb 100%);
    border-bottom: 1px solid #d8dee7;
}

html.dark-mode .kol-helpdesk-modal-header {
    background: linear-gradient(180deg, #303741 0%, #242b34 54%, #171c23 100%);
    border-bottom: 1px solid #111827;
}

.kol-helpdesk-modal-close {
    align-items: center;
    background: transparent;
    border: 0;
    border-radius: 6px;
    cursor: pointer;
    display: inline-flex;
    font-size: 28px;
    height: 36px;
    justify-content: center;
    line-height: 1;
    padding: 0;
    width: 36px;
}

html.light-mode .kol-helpdesk-modal-close {
    color: #1f2937;
}

html.dark-mode .kol-helpdesk-modal-close {
    color: #f3f4f6;
}

html.light-mode .kol-helpdesk-modal-close:hover,
html.light-mode .kol-helpdesk-modal-close:focus {
    background: rgba(15, 23, 42, 0.08);
}

html.dark-mode .kol-helpdesk-modal-close:hover,
html.dark-mode .kol-helpdesk-modal-close:focus {
    background: rgba(255, 255, 255, 0.08);
}

.kol-helpdesk-modal .kol-helpdesk-form-container {
    padding: 20px;
}

@media (max-width: 640px) {
    .kol-helpdesk-header {
        align-items: flex-start;
        flex-direction: column;
    }

    .kol-helpdesk-tabs {
        flex-wrap: wrap;
    }

    .kol-helpdesk-tab-btn:not(.kol-helpdesk-tab-action) {
        flex-basis: 100%;
    }

    .kol-helpdesk-tab-btn.kol-helpdesk-tab-action,
    .kol-helpdesk-tab-btn.kol-helpdesk-tab-action.active {
        margin-left: 12px;
        width: calc(100% - 24px);
    }

    .kol-helpdesk-modal {
        padding: 12px;
    }
}

/* START: KOL Helpdesk Tickets List */

.kol-helpdesk-ticket-list {
    display: flex;
    flex-direction: column;
}

.kol-ticket-line {
    align-items: center;
    display: grid;
    gap: 14px;
    grid-template-columns: minmax(180px, 1fr) minmax(130px, 180px) minmax(80px, 110px) minmax(100px, 140px);
    padding: 13px 0;
}

.kol-ticket-line + .kol-ticket-line {
    border-top: 1px solid;
}

.kol-ticket-line-head {
    font-size: 12px;
    font-weight: 700;
    padding: 0 0 9px;
    text-transform: uppercase;
}

.kol-ticket-line-head + .kol-ticket-line {
    border-top: 1px solid;
}

html.light-mode .kol-ticket-line-head {
    color: #4b5563;
}

html.dark-mode .kol-ticket-line-head {
    color: #a1a1aa;
}

html.light-mode .kol-ticket-line + .kol-ticket-line {
    border-top-color: #e5e7eb;
}

html.dark-mode .kol-ticket-line + .kol-ticket-line {
    border-top-color: #333;
}

.kol-ticket-line-title,
.kol-ticket-line-category,
.kol-ticket-line-date {
    min-width: 0;
}

.kol-ticket-line-category,
.kol-ticket-line-date {
    font-size: 14px;
}

html.light-mode .kol-ticket-line-category,
html.light-mode .kol-ticket-line-date {
    color: #1f2937;
}

html.dark-mode .kol-ticket-line-category,
html.dark-mode .kol-ticket-line-date {
    color: #e0e0e0;
}

@media (max-width: 720px) {
    .kol-ticket-line {
        grid-template-columns: 1fr;
        gap: 8px;
    }
}

.kol-helpdesk-category-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin: 0 0 14px;
}

.kol-helpdesk-category-tab {
    align-items: center;
    border-radius: 7px 7px 0 0;
    cursor: pointer;
    display: inline-flex;
    font-size: 13px;
    font-weight: 700;
    gap: 8px;
    min-height: 34px;
    margin: 0 0 -1px;
    padding: 0 12px;
    position: relative;
    transition: background 0.18s ease, border-color 0.18s ease, box-shadow 0.18s ease, color 0.18s ease, transform 0.18s ease;
}

.kol-helpdesk-category-icon {
    align-items: center;
    display: inline-flex;
    font-size: 14px;
    height: 18px;
    justify-content: center;
    line-height: 1;
    min-width: 18px;
}

html.light-mode .kol-helpdesk-category-tab {
    background: #ffffff;
    border: 1px solid #d5dbe4;
    border-bottom-color: #d5dbe4;
    color: #374151;
    box-shadow: none;
}

html.dark-mode .kol-helpdesk-category-tab {
    background: #242424;
    border: 1px solid #363636;
    color: #d1d5db;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.28);
}

.kol-helpdesk-category-tab strong {
    align-items: center;
    border-radius: 999px;
    display: inline-flex;
    font-size: 12px;
    height: 22px;
    justify-content: center;
    line-height: 1;
    min-width: 26px;
    padding: 0 7px;
}

html.light-mode .kol-helpdesk-category-tab strong {
    background: #edf1f5;
    color: #1f2937;
}

html.dark-mode .kol-helpdesk-category-tab strong {
    background: #111827;
    color: #f3f4f6;
}

html.light-mode .kol-helpdesk-category-tab:hover,
html.light-mode .kol-helpdesk-category-tab:focus {
    background: #ffffff;
    border-color: #d5dbe4;
    color: #111827;
}

html.dark-mode .kol-helpdesk-category-tab:hover,
html.dark-mode .kol-helpdesk-category-tab:focus {
    background: #2f2f2f;
    border-color: #555;
    color: #ffffff;
}

html.light-mode .kol-helpdesk-category-tab.active {
    background: #ffffff;
    border-color: #d5dbe4;
    border-bottom-color: #ffffff;
    box-shadow: none;
    color: #111827;
    z-index: 2;
}

html.dark-mode .kol-helpdesk-category-tab.active {
    background: linear-gradient(180deg, #303741 0%, #242b34 54%, #171c23 100%);
    border-color: #555;
    border-bottom-color: #1a1a1a;
    box-shadow: inset 0 -2px 0 #3b82f6, 0 2px 8px rgba(0, 0, 0, 0.34);
    color: #ffffff;
    z-index: 2;
}

html.light-mode .kol-helpdesk-category-tab.active strong {
    background: #dbeafe;
    color: #1e40af;
}

html.dark-mode .kol-helpdesk-category-tab.active strong {
    background: #1e3a8a;
    color: #dbeafe;
}

.kol-helpdesk-no-category-results {
    font-size: 14px;
    margin: 14px 0 0;
}

html.light-mode .kol-helpdesk-no-category-results {
    color: #4b5563;
}

html.dark-mode .kol-helpdesk-no-category-results {
    color: #cbd5e1;
}

html.light-mode .kol-helpdesk-tickets-table {
    width: 100%;
    border-collapse: collapse;
}

html.dark-mode .kol-helpdesk-tickets-table {
    width: 100%;
    border-collapse: collapse;
}

html.light-mode .kol-helpdesk-tickets-table thead {
    background: white;
    border-bottom: 2px solid #e5e7eb;
}

html.dark-mode .kol-helpdesk-tickets-table thead {
    background: #2a2a2a;
    border-bottom: 2px solid #333;
}

html.light-mode .kol-helpdesk-tickets-table th {
    color: #1f2937;
    padding: 12px;
    text-align: left;
    font-weight: 600;
}

html.dark-mode .kol-helpdesk-tickets-table th {
    color: #e0e0e0;
    padding: 12px;
    text-align: left;
    font-weight: 600;
}

html.light-mode .kol-helpdesk-tickets-table td {
    color: #1f2937;
    padding: 12px;
    border-bottom: 1px solid #e5e7eb;
}

html.dark-mode .kol-helpdesk-tickets-table td {
    color: #e0e0e0;
    padding: 12px;
    border-bottom: 1px solid #333;
}

html.light-mode .kol-ticket-row {
    cursor: pointer;
}

html.dark-mode .kol-ticket-row {
    cursor: pointer;
}

html.light-mode .kol-ticket-row:hover {
    background: white;
}

html.dark-mode .kol-ticket-row:hover {
    background: #252525;
}

html.light-mode .kol-ticket-details {
    background: white;
}

html.dark-mode .kol-ticket-details {
    background: #232323;
}

html.light-mode .kol-ticket-status {
    display: inline-block;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 12px;
    font-weight: 600;
}

html.dark-mode .kol-ticket-status {
    display: inline-block;
    padding: 4px 8px;
    border-radius: 4px;
    font-size: 12px;
    font-weight: 600;
}

html.light-mode .kol-status-open {
    background: #dcfce7;
    color: #166534;
}

html.dark-mode .kol-status-open {
    background: #1f4e2f;
    color: #86efac;
}

html.light-mode .kol-status-in-progress {
    background: #fef3c7;
    color: #92400e;
}

html.dark-mode .kol-status-in-progress {
    background: #4e3e0f;
    color: #fcd34d;
}

html.light-mode .kol-status-closed {
    background: #f3f4f6;
    color: #4b5563;
}

html.dark-mode .kol-status-closed {
    background: #2a2a2a;
    color: #999;
}

html.light-mode .kol-helpdesk-message {
    padding: 12px;
    border-radius: 4px;
    margin-top: 16px;
}

html.dark-mode .kol-helpdesk-message {
    padding: 12px;
    border-radius: 4px;
    margin-top: 16px;
}

html.light-mode .kol-helpdesk-message.success {
    background: #dcfce7;
    color: #166534;
}

html.dark-mode .kol-helpdesk-message.success {
    background: #1f4e2f;
    color: #86efac;
}

html.light-mode .kol-helpdesk-message.error {
    background: #fee2e2;
    color: #991b1b;
}

html.dark-mode .kol-helpdesk-message.error {
    background: #4f2626;
    color: #fca5a5;
}

/* END: KOL Helpdesk Tickets List */