Why was my product rejected?

April 29, 2026

A listing may be rejected for missing information, unsupported files, rights concerns, misleading details, or a store-rule problem.

What to do

  • Read the rejection or moderation note.
  • Compare the listing with the Terms of Service and store rules.
  • Correct the specific title, description, price, image, ownership, or file issue.
  • Resubmit once when the seller dashboard allows it.
  • Ask support for clarification with the product URL; do not create duplicate listings to bypass review.

Useful links: Seller dashboard · Shop · Terms of Service

If you are still stuck, ask in the Help & Support forum. Say what you clicked, what you expected, what happened instead, and which device or browser you used.

Ask in the Help & Support forum

FAQ Categories: Selling & Vendor Tools
FAQ Type: FAQ
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