How do I request account deletion?

Use the account deletion control when available, or send a deletion request from the email address attached to the account.

What to do

• Save any data or purchased files you need first.
• Open Log in to delete account and follow the confirmation.
• If the control is unavailable, use Contact and clearly request deletion.
• Respond to any identity-verification message without sending a password or full payment information.

Good to know: Account deletion is separate from refunds, subscription cancellation, or order disputes.

Useful links: Log in to account settings · Blocked members · Privacy Policy

If you are still stuck, ask in the Help & Support forum. Say what you clicked, what you expected, what happened instead, and which device or browser you used.

Ask in the Help & Support forum