How do I check messages on mobile?
Use the envelope button in the mobile header or open your inbox directly.
What to do
- Tap the envelope button or open Log in to messages.
- Select a thread.
- Scroll to the reply field, write the reply, and send once.
- Return to the inbox to switch conversations.
Useful links: Activity · Shop · Help Center
If you are still stuck, ask in the Help & Support forum. Say what you clicked, what you expected, what happened instead, and which device or browser you used.
FAQ Categories:
Mobile App / Mobile Site
FAQ Type:
FAQ