Why am I not getting notifications?

A notification may be disabled in account settings, blocked by the browser, filtered by email, delayed, or not generated for that action.

What to do

• Check Log in to notifications first.
• Review Log in to email notification settings and Push preferences.
• Check Spam, Junk, and mail filters for Bmmplay email.
• In the browser or phone settings, make sure bmmplay.com is allowed to send notifications.
• Use one real test action, then wait before repeating it.

Useful links: Log in to messages · Log in to notifications · Push preferences

If you are still stuck, ask in the Help & Support forum. Say what you clicked, what you expected, what happened instead, and which device or browser you used.

Ask in the Help & Support forum