Why am I not receiving email?

Bmmplay email can be delayed, filtered, disabled in preferences, or sent to a different address on the account.

What to do

• Check Spam, Junk, Promotions, and mail rules.
• Search the inbox for “Bmmplay”.
• Review Log in to email notification settings.
• Confirm the address in Log in to account settings.
• Request one new message instead of many repeats.
• Ask support which address and message type you expected without posting the full address publicly.

Useful links: Help Center · Contact · Help & Support forum

If you are still stuck, ask in the Help & Support forum. Say what you clicked, what you expected, what happened instead, and which device or browser you used.

Ask in the Help & Support forum